Terms and conditions

General Terms and Conditions for Online Shopping at GigaDrinks.com

1. Subject of the General Terms and Conditions

This document contains the General Terms and Conditions under which GIGA TRADE BG EOOD , with its registered office and address: Plovdiv , Stefan Botev 8 , entered in the Commercial Register at the Registry Agency under UIC 202342951 , provides services and products to its users via the gigadrinks .com . The User expressly and unconditionally agrees with these terms and conditions for the use of the site, the forum and the online store.

2.Registration

Registration is mandatory for shopping in the online store. The user is required to fill in a registration form in which he indicates the correct data necessary for the issue of an invoice and delivery protocols, as well as a valid permanent address, telephone number and e- mail address.

3.Conciliation

By clicking the "Sign Up" button after completing the personal data, the customer makes an electronic statement stating that he / she is familiar with these Terms and Conditions and accepts them.

4. Terms for ordering goods

- Order
Delivery of goods by Giga Trade BG EOOD   via an online GigaDrinks.com store   after confirmation of the client's registration and order   for delivery of goods. The customer indicates in the order   payment method and contact phone number. Any valid and accepted order from the Customer will automatically receive a service number and confirm that it has been accepted.
- Confirmation and execution of orders

The operator of Giga Trade BG EOOD confirms (for unregistered clients until the online store) phone order so made by the Client. Giga Trade BG Ltd reserves the right not to execute an order made through the gigadrinks.com online store, if the completed customer data is not valid, the customer does not meet the condition of being an adult or if there is no availability of the ordered goods. The operator of Giga Trade BG EOOD   is obliged to notify the client about this on the provided telephone or e- mail.

The confirmation of the order is within the working day if the order is made before 16:00 and on the next business day if it is made after 16:00. If the order is made on a non-working day, the confirmation will be on the next business day.

The customer may refuse or modify an order before it is confirmed by an operator.  

The customer pays the price of the order at the prices stated in the order. In case the product can not be delivered, the operator may offer an alternative product with similar characteristics and price that the customer is entitled to accept or refuse.

5. Time and cost of delivery

The deadline for delivering goods ordered through the gigadrinks.com online store is two business days.   In case of delay of delivery, regardless of the reasons, the operator of Giga Trade BG Ltd.   is required to notify the customer of this and to indicate a new delivery date.

6. Terms and methods of payment
- Direct debit : In case of a "cash" payment, the customer pays the amount due upon delivery of the goods by the courier.
- Bank transfer: If a bank transfer is made, the client is obliged to pay the amount due in advance by bank transfer. After confirming successful translation request can be sent.

7.Delivery of goods

The customer receives the goods from an employee of Giga Trade BG Ltd. or a courier company. On delivery of the goods the customer   signs a receipt and delivery note certifying the receipt of the goods. The customer is obliged to check the contents of the shipment and compliance with ordered goods before completing the protocol and you pay the amount due in the case of "Cash".

8. Return of goods

The customer is entitled to return purchased goods from   internet shop   gigadrinks.com within fourteen working days of delivery. The goods must be in complete package, in their original packaging, documented and unused . In this case, the client is entitled to receive the amount paid by him / her, within 30 days of receipt of the goods in a bank account specified by him / her in the Declaration or by payment of a cash on delivery to a convenient address.

In the case of a return of goods and a claim by the customer, he is obliged to call on   contact phones listed in the online GigaDrinks.com store   and indicate the purchase order number of the item. The operator says the address at which the customer returns the goods. The return can be made only on working days between 10: 00-18: 00. The cost of delivery of the returned goods is at the expense of the customer.

For the purpose of these terms and conditions, "user" is anyone who accesses the Internet via gigadrinks.com via the Internet . GigaDrinks.com is owned by Giga Trade BG, and represented by Dimitar Gigov; UIC: 202342951, with headquarters in Plovdiv , 8, Stefan Botev Str.

9.Privacy Policy   in relation to the processing of personal data

We consider the right to protection of personal data to be a primary commitment of gigadrinks.com and therefore we will use and put all the necessary resources and efforts to process your data in full compliance with Regulation (EU) 2016/679 (the "General Regulation" EU on data protection "   or   "ARRD") and any other applicable Bulgarian legislation. Since one of the fundamental principles of this legal framework is transparency, we have prepared this document through which we want to inform you about the way we collect, use, transmit and protect your personal data when you interact with us about products and services, including through our website or through mobile applications.

We reserve the right to periodically update and modify this Privacy Policy to reflect any changes to the way we handle your personal data or changes to your legal requirements. In the event of such modifications, we publish the amended version of the Privacy Policy on our website and therefore kindly ask you periodically to check its contents.

Who are we, and how do you contact us?

GigaDrinks.com is an online store   of Giga Trade BG EOOD ,   represented by: Dimitar Gigov, UIC: 202342951 , with headquarters in Plovdiv , 8, Stefan Botev Str . For the purposes of data protection legislation, we are an administrator in the processing of your personal data.

Because your views are always important to us, and we are always ready to provide you with any further information you may need in connection with the processing of your data, we encourage you to contact the Giga Trade Ltd. employee in charge of the protection of personal data   by e-mail at sales@gigadrinks.com.  

Which personal data we process

We generally collect your personal data directly from you, so you decide what kind of information you provide us. For example, the information we get from you is the following:

When you create a gigadrinks.com account , you send us your e-mail address, your own   and last name, phone number, mailing address her and for legal entities: Bulstat (which is used to invoice for purchased items).

In addition, we may collect and subsequently process certain information about your browsing behavior on our website or use of a mobile app to personalize your online experience and make suggestions that are tailored to your account. We invite you to learn more about this link by reading the section on processing below.

In our website and mobile app we can store and collect information through cookies (cookies) and similar technologies under Policy cookies.

We do not collect or otherwise process sensitive data included in special categories of personal data in the General Data Protection Regulation. In addition, we do not wish to collect or process data of minors under the age of 18   years.

What are the purposes and the grounds for processing?

We will use your personal data for the following purposes:
- Providing services at gigadrinks.com to your advantage . This common objective may include, as appropriate, the following:
   * creating and managing a gigadrinks.com platform profile ;
   * processing orders including acceptance, validation, shipping and invoicing of orders;
   * resolving issues related to order cancellations or any other issues related to orders, purchased goods or services;
   * return of products in accordance with legal regulations;
   * reimbursement of the value of the products according to the legal provisions;
   * including answering your questions about your orders or the goods and services of gigadrinks.com

Improving our services

We would always like to offer you the best shopping experience online. For this purpose, we may use certain information about your buyer behavior, invite you to fill in surveys of your satisfaction after completing an order, or conduct it directly, or with partners, market research, and research. We base our activities on our legitimate business interests by always ensuring that your fundamental rights and freedoms are unaffected.

Marketing

We would like you to always be aware of the best offers for the products / services you are interested in. In this regard, we can send you all kinds of messages via e- mail / SMS / mobile push / webpush , etc.) that contain general and thematic information, information about similar products or products that complement your purchased products, information about offers and promotions, product information added in the Account / Carts tab or Account / Favorites, "or if you're interested in purchasing them, and other business communications such as market research and consumer opinion polls, and we can provide personalized recommendations on the website and mobile app. In order to provide you with information of interest to you, we may use certain information about your buyer behavior (for example, products / products that have been added to the list of desirable products / purchased products) to create an account. We guarantee that this processing is done in compliance with your rights and freedoms and that the decisions taken in connection with them do not have any legal effect on you and do not substantially affect you in a similar way.

In most cases, we require your prior consent to send you marketing messages. You can change your mind and withdraw your consent at any time by editing your subscription to your account.

Protect our legitimate interests

There may be cases in which we use or transmit information to protect our rights and our commercial activities. These may include:
 - Measures to protect the website and users of the platform gigadrinks.com   against cyber attacks ;
 - Measures to prevent and detect fraud attempts, including transmission of information to the competent public authorities;
 - Measures management of various other risks.

The main reason for these types of processing is our legitimate interest in protecting our business by making sure that we ensure that all the measures we undertake ensure a balance between our interests and your fundamental rights and freedoms. In addition, in some cases, our processing is based on legal provisions such as the duty to protect the goods and the values provided by the applicable legislation in this regard.

How long do we keep your personal data?

As a rule, we store your personal information until you sign up GigaDrinks.com. You can always ask us to delete certain information or to close your account and we will respond to this request after substance formed e- mail to sales@gigadrinks.com named DELETE ME.

To whom do we send your personal information?

As the case may be, we may transmit or give access to some of your personal data to the following categories of recipients:
   - courier service providers;
   - Payments / banking services providers;
   - IT service providers;
   - Other companies with which we can develop joint programs to market our goods and services.
   - If we are legally bound or if it is necessary to protect our legitimate interests, we may disclose certain personal data to public authorities as well.

We guarantee that access to your data by third party private parties is governed by the legal provisions on data protection and confidentiality of information on the basis of contracts concluded with them.

To which countries do we transmit your personal data?

We currently store and process your personal information in Bulgaria.

How do we protect the security of your personal information?

We are committed to ensuring the security of personal data by implementing appropriate technical and organizational measures while complying with industry standards.

We store your data on secure servers by using the latest encryption algorithms and guaranteeing back-ups. All billing information is encrypted using SSL technology.

Despite the measures we apply to protect your personal data, we are aware that, in general, the transmission of information over the Internet or other public networks is not completely safe, with the risk that data may be reviewed and used by unauthorized third parties. We can not take responsibility for these vulnerabilities of systems that are not under our control.

What are your rights?

The General Data Protection Regulation recognizes a number of rights in relation to your personal data. You may request access to your data, error correction in our files, and / or raise objections to the processing of your personal data. You can also exercise your right to appeal before the competent supervisory authority or the court. As the case may be, you may also have the right to request the deletion of your personal data, the right to limit the processing of your data and the right to data portability.

To exercise your rights, you can contact us using the contact details listed above. Please consider the following if you wish to exercise these rights:
   - Identity. We are serious about the confidentiality of all records containing personal data. For this reason, we ask that you send us your requests regarding these records using your email address listed on your gigadrinks.com account . Otherwise, we reserve the right to verify your identity by requesting additional information to confirm your identity.
   - Taxes. We will not charge a fee for the exercise of any rights with respect to your personal data except when your request for access to information is unreasonable, repeated or redundant, in which case we will charge a reasonable amount. We will inform you about any applicable fees before considering your request.
   - Deadline for reply. We plan to respond to all valid requests within one month, except when the request is particularly complex or if you have made more requests, in which case we will respond within a maximum of two months. We'll let you know if we'll need more than a month. We may ask you to tell us exactly what you want or what you worry about. This will help us to act faster and reduce the time to respond to your request.
   - Rights of third parties. We will not need to respond to a request if it affects the rights and freedoms of other data subjects in a negative way.

Upon request to us on:

Access:
   - to confirm that we process your personal data;
   - provide a copy of this data;
   - to provide you with information about your personal information, such as the data we have, how we use it, who we reveal, whether we pass it abroad, how we protect it, how long we keep it, what rights you have, how you can submit where we have acquired your data, as far as information has not been provided to you by this notice.

Correction:
   - we may try to verify the data inaccuracies before adjusting them.

Delete data:
You may ask us to delete your personal data, but only if:
   - they are no longer necessary for the purposes for which they were collected; or
   - You have withdrawn your consent (if the processing of the data is based on consent); or
   - exercise a legitimate right of objection; or
   - they have been unlawfully processed; or
   - there is a legal obligation in this respect.

We have no obligation to honor your request for the deletion of your personal data if processing is required:
   - to fulfill a legal obligation; or
   - to establish, exercise or defend a legal claim;

There are certain other circumstances in which we are not obliged to comply with your request for data deletion, even though these are the most likely circumstances in which we may decline your claim.

Please note that prior to exercising this right, you must download from your gigadrinks.com account and retain all documents relating to the orders made by gigadrinks.com , whether or not the invoicing has been made to you or to another physical or a legal person (such as invoices, warranty certificates). If you do not do so prior to exercising your right to delete, you will lose all of these documents and gigadrinks.com will not be able to provide you as appropriate, as the process of deleting data and deleting the gigadrinks.com account with all data and documents associated with it are an irreversible process.

Restriction of data processing:
   - You may ask us to restrict the processing of your personal data by writing an email to sales@gigadrinks.com with title DELETE ME.
   - You have already exercised the right of objection and you are checking whether the dominance of our rights is still in place.

We can continue to use your personal data following a request for limitation:
   - if we have your consent; or
   - to determine, exercise or protect a legal claim; or
   - to protect the rights of GigaDrinks.com or any other natural or legal person.

Data portability:
You can ask us to provide your personal data in a structured, widely used and machine-readable format, or you can ask for it to be directly "transferred" to another data operator, but only if:
   - the processing is based on Your agreement or the conclusion of a contract with you; and
   - processing is carried out automatically.

Right of objection:

You can Yes the objections under any time due to reasons , related to your specific situation , for processing on Your personal data is based on our legitimate interests , if you consider that your fundamental rights and freedoms dominate over those interests . Besides , you can Yes the objections under any time against processing on Your data for objectives on direct marketing ( including creation on profiles ) without Yes specify any and to any reason , as in this case the processing will be discontinued at the first opportunity. Taking on automatic solutions : You can Yes ask us Yes do not be he subject on decision , based solely on automatic processing , but only when that decision :
   - produces legal effects for You ; or
   - Your concerns under in a similar way and to a considerable extent .

This law is not applicable , if the decision , which was taken after vz included passing on automatic solution:
   - us is necessary in order Yes sklyu turf or a contract with you;
   - is authorized from law and are there adequate safeguards for Your rights and freedoms ; or
   - is based on Your explicit consent . Complaints : You have the right

Yes submit a complaint to the local supervisory authority on processing on your personal data . In Bulgaria the data for contact with the supervisory authority for Protection on Data are , as follows:

Commission for Protection on Personal data:
Address : Sofia 1592, blvd . " Prof. . Tsvetan Lazarov "№ 2
Center for information and contacts - tel . 02 / 91-53-518
Reception - working time 9:00 - 17:30 pm.
E- mail : kzld@cpdp.bg
Internet page : www.cpdp.bg

Without Yes se affect the right you Yes se connect with supervisory authority under any time , please contact is with us in advance and we you promise , that will lay maximal effort , for Yes solve probl Emmitt you under mutual consent . Contact: sales@gigadrinks.com , tel .: 0896657243 . By loading gigadrinks.com, each user accepts and has the obligation to comply with these Terms of Service for the full time of use of the site, from the initial loading until leaving gigadrinks.com . Unless expressly stated otherwise in these terms and conditions, the information posted on gigadrinks.com is the property of Giga Trade BG EOOD . It is forbidden to copy, transmit, distribute and store part or all of the content posted on gigadrinks.com, without the express written consent of Giga Trade BG EOOD. Users have the right to view and print samples from gigadrinks.com for their personal use.

Visiting and viewing gigadrinks.com does not require user registration. Use of certain services offered at gigadrinks.com may require registration. gigadrinks.com automatically informs users in which cases registration is required to use the services offered at gigadrinks.com .

By uploading gigadrinks.com , the user agrees that Giga Trade BG Ltd. can store and process the log files on the server gigadrinks.com data about its visit to the site (IP address, cookies , etc.) to identify the user and to certify the beginning of use of gigadrinks.com , respectively the consent of the user with these terms and conditions.

In order to use the services of gigadrinks.com , which require registration, the user is required to register in advance by filling in the online registration form, available on-line on the gigadrinks.com website . When filling in the application for registration at gigadrinks.com, the user undertakes to provide data about the identity or other required by the electronic form of gigadrinks.com data.

By signing up for gigadrinks.com , the user gets their own personalized gigadrinks.com account . The user has the right at any time to change the data entered during the registration, as well as any information requested by him in connection with the use of the services offered by gigadrinks.com .

All published product prices include VAT.